Techtel, the creators of inflo, today announced that a new speech to text transcription engine from openai called Whisper, is available to inflo customers who are looking to unlock more potential from their content library.

Whisper has shown that it excels in accuracy and flexibility with results that are exceptional across multiple dialects. The Automatic Speech Recognition (ASR) system has used machine learning to train and refine it's accuracy from a growing sample of over 680,000 hours of web content. The process of refining the ASR has made the solution more accurate and robust so that it understands accents, background noise and also technical language.

inflo intelligently indexes content that has been transcribed and aligns time code references enabling keyword searching to navigate the user straight to the relevant clip and exact position in the video where their keyword was spoken. Additionally, inflo empowers users to browse content with muted audio whilst displaying a script of all dialogue allowing the user to silently read along with their video stream.

For inflo customers who require transcription exports, inflo can generate a Web Video Text Tracks (WebVTT) file separately to export to any 3rd party API connected system. This tool means that inflo is the answer to update other less agile content management platforms with the transcription files their users are crying out for.

"Transcription is a huge step forward on inflo's artifical intelligence journey" said Peter Stevens, Software Product Manager for inflo. "we have lots of customers expressing interest in a solution that can provide them with unmetered transcription and we think our approach will be very popular".

(Sydney, Australia, 18th March 2024) An events team in need of live broadcast production, their expanding virtually connected workforce and a need to be nimble with go-live readiness were just some of the reasons behind an international corporations decision to build their first ever broadcast studio located in Sydney.

In creating the broadcast production space one user, Amazon Australia, have sought to answer some key questions such as; how do they give their people a voice at every level within the organisation and how can they support the community groups that they are part of such as those who identify as LGBTQI+, indigenous or people with disability. Capturing these stories is nothing new but relating it to the business and making everyone feel welcome and supported is something that digital media is really good at.

The multifunctional space changes personality thanks to a digital background

“In a large organisation like Amazon, ensuring that we communicate in an engaging way that supports not only our people but the community we are part of is absolutely critical. Of course the facility that Techtel have helped us to create is something we are very proud of but what really makes our day is when the content we produce can have a global impact.” said Marcel Varnel, Manager Amazon Events Broadcast and Content Production.

The purpose-built facility in Sydney, designed by Studio Technical Lead, Andy Burford and installed by local media technology specialist Techtel, contains a television studio with separate control and monitoring rooms that can produce Ultra-High Definition (UHD) content. The space needed to be designed with it’s future users in mind so making it sleek and welcoming was key to ensure that people who were not familiar with broadcast would feel at ease.

Corporations are starting to understand that video content, beit live or on demand, is the best way to get a message across but it needs to be thoughtful and well planned. Marcel added, “What we are doing here with this studio is story telling, and just like anyone in this business we know if our story isn’t worth watching then the production won’t be effective. We work really hard to make sure that all the people who come through this brilliant new facility understand that a great story will give our audience the lasting impact we are looking for..... It’s a joy to be here telling great stories everyday and Amazon is so diverse we have a lot to cover”

CEO at Techtel Mal Chandler said, “this studio demonstrates to anyone in the corporate world that if you want to get a great return on your investment in media, start first with a story telling plan, with people who are professionals and then working together with someone like Techtel you’ll get a fantastic outcome.”

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Psst; inflo transcribes with Whisper

Corporate stories; made and told in Australia

Techtel

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