Terms and Conditions

Unless otherwise specified, these Terms and Conditions apply to all quotations and purchases.

Quotations are valid for 30 days from date of issue.

Where applicable, prices quoted on imported items include the current rate of import duty and taxes. Any change in import duty or tax levied at the time of import will be on-charged or credited to the customer as required.

Receipt of a customer purchase order implies acceptance of Techtel Standard Terms and Conditions as the sole basis of the sale.

Variations to the Standard Terms and Conditions will only be accepted when agreed to in writing by both the customer and Techtel. Payment is due in full on delivery unless otherwise stated in the quotation. Interest is payable on overdue amounts at the rate of 2% above the Commonwealth Bank’s reference rate calculated daily.

All prices are quoted exclusive of GST unless otherwise stated.

All orders exceeding $A1,000 (ex GST) require a 30% deposit accompanying customer’s official purchase order.

Prices are quoted FOB Techtel, Artarmon, NSW Cancelled orders will incur a restocking fee limited to a maximum of 15% of the value of the cancelled item.

It is the customer’s responsibility to ensure all goods are fit for the purpose required by the customer to the extent that

1. they perform as specified in the manufacturer’s published sales brochures and literature; or
2. they perform in accordance with an agreed statement of work (SOW) and/or contract specification.

Any published specifications or SOW/contract will be the sole benchmark for performance testing.

Techtel will support the warranties given by manufacturers of goods supplied.

All risk and liability for damage to the goods passes to the customer at the time of delivery. Return of defective goods to Techtel will be at the customer’s expense. Return to the customer will be at Techtel’s expense.

All items to be returned to Techtel require a return material advice (RMA) number attached before they will be accepted into our store.

To the extent permitted by law Techtel limits its liability against any defects to the repair or replacement of goods, at Techtel’s sole discretion, or to the cost of resupplying any defective services. Techtel is not liable for any consequential or liquidated damages arising from or in connection with any equipment it sells.

Ownership and title in the goods remain with Techtel until paid for in full. Techtel shall be entitled to lawfully enter any premises in which unpaid goods are located, retake possession and resell such goods.

These terms and conditions are governed by NSW law and the parties submit to the exclusive jurisdiction of the courts of NSW.